15. (Report Broken Link) I can't see the gameplay routes.
Basically and mostly, Gray Words means routes not yet available.
For PC browser: you will see the link when you hover your cursor to the Character or The Character’s name. See FAQ #7.
For Mobile browser: If you touch and nothing happen then it’s mean no link from the beginning. If you touch and hold it, an ALERT! Content protected will pop up. For this problem, NO NEED to Report as broken link since no link from the beginning.